Practical Advice for Real Situations
At Southern PI, we want you to feel informed and confident. Whether you're worried about scams, dealing with a trespass issue, or just want to protect your privacy, these New Zealand–focused tips will help you navigate common problems—and know when to reach out for expert help.
Disclaimer
Important: The information on this page is provided as a general guide only. Laws and regulations can change, and while we aim to keep this content accurate and current, we cannot guarantee its completeness or ongoing accuracy. For specific advice or if you're unsure about your rights or obligations, please consult a qualified New Zealand lawyer or the relevant authority.
Key Tips & Resources
Staying Safe from Online Scams & Fraud
- Recognise the warning signs: Unsolicited emails, texts, or calls asking for money, personal info, or remote computer access are usually scams.
- Verify before you act: Always check website addresses and email senders—phishing scams often mimic trusted brands.
- Protect your accounts: Use strong, unique passwords and enable two-factor authentication. Update passwords if you suspect a breach.
Find out more:
Netsafe Scam Info | Consumer Protection Scamwatch
Trespass: Your Rights & What to Do
- Issuing a notice: You can trespass someone verbally or with a written notice (recommended for proof). Use the NZ Police Trespass Notice Form.
- Serving and recording: Deliver in person (safely), by registered mail, or with witnesses. Keep copies and inform Police.
- Once served: If they return it's a criminal offence. Call 111.
Find out more:
Trespass Act 1980 | Community Law Trespassing Guide
Protecting Your Privacy & Digital Security
- Review your privacy settings: Limit what strangers can see on social media—set your profiles to private and turn off location sharing where possible.
- Never share passwords or PINs: No legitimate business, bank, or agency will ever ask for your password, PIN, or authentication code by email, text, or phone.
- Check for data breaches: Find out if your email or accounts have been exposed in a breach—use Have I Been Pwned and change compromised passwords immediately.
Find out more:
NZ Privacy Commissioner | CERT NZ – Cyber Security
What Private Investigators Can (and Can't) Do
- Must be licensed: Always ask to see a PI's official license, or check their credentials on the Private Security Personnel Licensing Authority (PSPLA) website.
- No police powers: Private investigators are not police—they cannot arrest anyone, enter private property without consent, or access restricted government or police databases.
- Lawful information gathering: PIs use open-source intelligence, interviews, public records, and surveillance in public places to gather facts.
Find out more:
Private Investigators Act 2010 | NZ Privacy Rights
Who to Contact: PI, Police, or Lawyer?
- Police: Call 111 if there's an emergency or a crime happening right now (e.g., threats, violence, burglary). For non-urgent matters—like reporting historic theft, vandalism, scams, or lost property—call 105 or use the NZ Police 105 online reporting.
- Private Investigator: Hire a PI when you need discreet fact-finding, to locate a missing person, to investigate suspected fraud or workplace issues, or to gather evidence for a civil matter when police can't help.
- Lawyer: Consult a lawyer for legal matters, disputes, contracts, employment issues, protection orders, or if you need advice on your rights and/or legal options.
- Unsure who to call? Get free, confidential help from the Citizens Advice Bureau or Community Law. They can point you in the right direction and explain your options.
Find out more:
Contact NZ Police | Citizens Advice Bureau | Community Law NZ
Need Professional Help?
Contact our team today for a confidential discussion about your situation.