Privacy Policy

Southern PI ("we", "us", or "our") is committed to respecting and protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect personal information from you when you contact us, use our website, submit an enquiry form, or engage our services. This may include:

Name
Email address
Phone number
Other information you choose to provide in your enquiry or during our engagement
Technical data (such as IP address and browser type) collected for security and analytics purposes

2. How We Use Your Information

To respond to your enquiries
To provide and deliver our investigation services
To maintain our business records
To meet our legal obligations
To improve our website and services

We will only use your personal information for the purposes it was collected, or as otherwise permitted or required by law.

3. How We Share Your Information

We do not sell or share your personal information with third parties except:

With your consent
Where it is necessary to provide our services (e.g., with trusted partners or contractors working on your behalf and under confidentiality)
Where required by law, regulation, or court order

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. We store information securely and restrict access to only those who need it to perform their duties.

5. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask for corrections if you believe it is incorrect. Please contact us at info@southernpi.co.nz for any requests or questions.

6. Cookies and Analytics

Our website may use cookies or similar tracking technologies to improve your browsing experience and for basic analytics. You may choose to disable cookies in your browser settings, but this may affect site functionality.

7. Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be published on this page and are effective immediately.

9. Contact Us

If you have any questions about our privacy practices, or wish to request access to or correction of your personal information, please contact us at:
info@southernpi.co.nz